Thank you for your business!
We are happy to be of service. Please review the following to help you reach the right person regarding your request. You can also email us for answers to general questions.
- For general customer service, refunds, and professional continuing education credit questions, please contact Kathy Snell, Customer Service, at 847.686-0440 ext 105 or by email.
- For information regarding public sector education needs, quantity discounts for print or online courses, live group training or keynote programs, or meeting other group training needs, please contact Betty Meredith, CFA®, CFP®, CRC®, at 847-686-0440 ext.102 or by email.
If you are not completely satisfied with your purchase, simply return it within 30 days for a full refund of the purchase price (refunds exclude shipping charges).
- InFRE® study guides may be returned in unused condition within 10 business days from the date of receipt. No refunds will be granted when study guides are returned more than 10 business days from the date of receipt or in damaged condition.
- No refunds will be granted when materials are returned more than 30 days from the date of receipt or in damaged condition.
RRC Professional Development Program FAQs and 30 Day Risk Free Guarantee
You will find answers to questions you may have about RRC Professional Development Program subscriptions and memberships on the RRC Professional Development Program FAQs page, including:
- how to login
- membership benefits
- upgrade procedure
- redemption of complimentary courses
- and the 30-Day Risk Free Guarantee
New members have a 30 Day Risk Free Guarantee. If not completely satisfied with your membership, submit the 30 Day Risk-Free Guarantee Request Refund form within 30 days of purchase to receive a full refund of your membership fee, less any CFP® CE reporting fees due for courses that were filed prior to membership cancellation. No refunds will be granted after 30 days.
The Retirement Resource Center does not sell, trade or rent your personal information to others. We are committed to protecting your privacy, and will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, please send us an e-mail with "Unsubscribe Me" as the subject line.
You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.