Understanding Communication Styles for More Effective Client Relations
Overall Rating: 4.6 / 5
Good communication is the cornerstone to good client relations.
There are a variety of communication styles, and understanding the differences can go a long way toward conveying important information and building trust with the people you serve.
It is important for professionals to be able to identify, understand and prepare to adapt to the variety of client styles encountered in one-on-one or group counseling sessions for more successful outcomes when meeting or counseling with various clients.
Learn how to enable participants to better identify and adapt to the variety of client styles encountered in one-on-one or group counseling sessions.
- Identify and better understand your own preferred communication style;
- Identify strengths, limitations and preferences of four core communication styles we most often encounter;
- Review and appreciate different communication strengths and weaknesses others bring to a relationship;
- Review some proven questions to ask yourself for effectively “adapting” your communication style in retirement counseling interactions;
- Prepare yourself to build more trust and to reduce relationship tension.
This on-demand webinar is a recording of a recent live webinar. Check our WEEKLY REBROADCAST SCHEDULE where there is no need to take the online quiz to receive CE. You may also take this on-demand course any time for 1 hr CFP®, CRC®, and other Continuing Education Credit when you pass the online quiz.
Your presenter is Joe Tabers, CSP, Founder of Productive Training Services, Effective Presentations Skills and Team Communication Skills Expert.
Meet Joe Tabers, CSP, Effective Presentations Skills and Retirement Counseling Skills Expert
Retirement planning experience
Joseph Tabers, CSP is an expert in improving workplace presentations, interpersonal communication skills and relationships.
Joe is the founder of Productive Training Services, whose team specializes in practical leadership and team performance solutions. Over the last 30 years his team has helped more than 450 organizations and thousands of individuals increase their workplace effectiveness by enhancing their communication skills.
Since 1984 Joe has conducted over 3,000 workshops in more than forty five states and four countries. He has also authored over a dozen practical skill-building workshops in the areas of Interactive presentation skills, leadership enhancement, organizational teamwork and quality customer service.
Retirement planning thought leadership and expertise
As a seasoned businessman, educator and performance improvement coach, Joe Tabers brings to his audiences a wealth of valuable, practical experience that includes extensive training and research in adult learning, communication and management leadership skills at a national level. Joe studies the skills needed for developing human potential, working with organizations and executives who are serious about improving trust, communication and relationships for creating more meaningful and productive workplaces. He has encouraged thousands of individuals to increase both their personal and professional effectiveness.
Joe’s goal is to make a difference by helping people become the best versions of themselves they can be. He is an engaging conference speaker and interactive workshop leader, and has encouraged thousands of individuals to increase both their personal and professional effectiveness. As a proven professional speaker, author and communication coach, Joe has a special talent for helping presenters connect better with audiences, from high-level professionals to frontline workers.
Invest in Your Retirement Expertise.
1 hr CFP®, CRC®, and other CE Credit Reporting
We are a CE Sponsor with the CFP Board of Standards and the professional development partner of the International Foundation for Retirement Education (InFRE).
Over 50 courses are accepted for continuing education (CE) credit for those who have earned the Certified Financial Planner® (CFP®) certification, the International Foundation for Retirement Education’s (InFRE) Certified Retirement Counselor® (CRC®) certification, the College for Financial Planning’s Chartered Retirement Plan Consultant (CRPC) certification, the American College’s designations (ChFC, CLU, RICP), Retirement Management Analyst designation (RMA), ASPPA and other certification or designations.
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